1. What is the eVisa ?
The eVisa is a document that certifies that the holder is authorized to enter and stay in the Republic of Djibouti for a specified period. It replaces the visa issued at the point of entry into the country, which is usually an airport or border crossing. Applicants can obtain their visa electronically, after providing the required information and making the payment online. Once the application is approved, the eVisa is sent to the applicant by e-mail. Candidates are required to print their eVisa and keep it with their passport at all times when travelling in the Republic of Djibouti. The eVisa is only valid if the purpose of the trip is tourism, business or transit. Other purposes, such as work and study, require a traditional visa obtained at embassies or consulates. The eVisa, like the tradditional visa, does not guarantee entry into the Republic of Djibouti. The border authorities may refuse entry on rare occasions.
2. What do I need to apply for an electronic visa ?
A passport valid for at least 6 months, a flight reservation (or any other possible means of transport), an accommodation address (Hotel or at your host's), an invitation letter (organisation or host with their contacts) and a credit card (visa, Mastercard or American Express).
3. What are the advantages of the eVisa ?
You can easily get your eVisa from any location connected to the Internet. You will therefore not have to go through the traditional visa application process. You will also make your arrival process easier.
4. Who can request an eVisa ?
Any person wishing to travel to the Republic of Djibouti is eligible for the eVisa as long as the reason for travel is family, tourist or business. You can also request an e-Visa if you are in transit. If you are a holder of a diplomatic, service or official passport or if you are part of a program eligible for a courtesy visa and you travel within the official framework, you may be exempt from visa requirements. Please refer to the program that suits you. For any other reason, you must visit the nearest Embassy or Consulate General of the Republic of Djibouti to apply for a visa.
5. Do I have to enter the Republic of Djibouti on the exact date specified in my application ?
The validity period of your eVisa begins on the date you specified in your application. You may enter the Republic of Djibouti on any date within this validity period.
6. If my travel date changes, can I change the date on my eVisa ?
No. If you do not use your eVisa during its validity period, you will need to request another one.
7. Is it safe ?
The Republic of Djibouti shall not sell, rent or otherwise use for commercial purposes to third parties the personal information entered on the eVisa website. Data obtained in each step of the process eVisa are stored in high security conditions. eVisa issued electronically and printed by the are entirely the responsibility of the applicant. The responsibility also rests with the applicant if this information is somehow in the hands of third parties. Information concerning the applicant stored in the barcode on the eVisa, are encrypted by the Ministry of the Interior of the Republic of Djibouti and signed electronically. Access to the content of this information is given to Only to institutions authorized by the Ministry of the Interior of the Republic of Djibouti. Problems caused by an alteration of the barcode are the responsibility of the applicant.
8. Do I need a separate eVisa for my companions ?
Yes, each traveller must have their own eVisa.
9. Is the eVisa refundable ?
No. Your eVisa will not be refunded even if you do not use it.
10. Can I get a multiple-entry eVisa ?
No, the eVisa is only valid for one entry.
11. Can I enter the Republic of Djibouti if some of the information on my eVisa does not match the information on my passport ?
No, you can't do that. The eVisa is associated electronically with a passenger's passport. Therefore, you must enter the Republic of Djibouti with the same passport with which you applied for an eVisa. Otherwise, your eVisa will be invalid.
12. I want to stay in the Republic of Djibouti for a longer period than the eVisa allows. What am I supposed to do ?
If you wish to stay in the Republic of Djibouti more than your eVisa allows, you must apply to the local police services for a permit to stay. Please note that the eVisa is issued for tourism and commercial purposes only. The application for other types of visa (work visa, visa student etc.) must be done through Djiboutian embassies and consulates. If you exceed the duration of your visa, you may be required to pay a fine and face deportation or a travel ban to the Republic of Djibouti for a period of time.
13. Is it safe to make a credit card payment on the eVisa website ?
The website has high security standards. However, we cannot be held responsible for any security failure due to the computer you use or your Internet connection.
14. I have found that some of the information I provided during my eVisa application does not match the information on my passport. What am I supposed to do ?
You must apply again.
15. I've completed my application. How long will it take for my eVisa to be emailed to me ?
Your eVisa will usually be emailed to you within 72 hours of the date you completed your application and the decision elements are in place. In the Republic of Djibouti, weekend days are Friday and Saturday.
16. What do I do if my electronic visa application is not approved ?
If you have received an electronic notification message informing you that your electronic visa application has not been approved, you may contact the nearest embassy or consulate of the Republic of Djibouti for a traditional visa application.
17. If my eVisa application is refused, will I be reimbursed ?
Visa fees are an administrative fee. They will not be refunded if your eVisa is not granted.
18. How many days before my travel date should I request my eVisa ?
You can request an eVisa at least 72 hours before your trip. However, it is advisable to apply at least one week before your trip and take into account the weekend days in the Republic of Djibouti (Friday and Saturday).
19. I applied for a visa at an embassy (or consulate general) of the Republic of Djibouti. I want to get an update on my request. Can I get information through this website ?
No, you must contact the embassy (consulate general) in question to obtain information about your application.
20. I have found that some of the information I provided when I applied for an eVisa does not match the information on my passport. I made the payment, and now I have an eVisa with incorrect information. Can I get a refund ?
No. The applicant is responsible for any errors.
21. I don't want to apply for an eVisa. Can I still get a visa at the airport ?
No, no visas will be issued at the airport or any other border point as of May 1, 2018.
22. I don't have a credit or debit card. Is there another way to pay for my eVisa ?
No, you can only pay with a credit card or bank card (Mastercard, Visa or American Express only). However, the card does not have to be in your name.
23. I can't make the payment. What am I supposed to do ?
Please make sure that the card is either a "MasterCard", "Visa" or "American Express" ("Amex") (it does not have to be in your name), that it has the 3D Secure" system and that it is open to international transactions. If your card has all these properties and you still cannot make the payment, you can try to pay at another time or with another card. If the problem persists, you can contact your bank for assistance. In case you still don't succeed, please "Contact Us" (Home Page).
24. In the "Personal Information" section there is no space for the middle name. Where do I write my middle name ?
Enter your middle name in the "First name" box after your first name and a blank space.
25. I want the address on my invoice to be different from the address on my eVisa. Is that possible ?
Yes, the address on your invoice is the one you provide at the time of payment. It may therefore differ from the address on your eVisa.
26. What does CVV / CVC / CVC2 number mean?
For Visa and MasterCard CVV / CVC / CVC2 are the three digits of the number printed on the signature strip on the back of your card (Visa, Mastercard) or the four numbers on the front of your Amerian Express.
27. My child is registered in my passport. Do I have to apply for a separate eVisa for him/her ?
Yes, please use your child's identification data and passport information for this application.
28. How much does an eVisa cost?
eVisa fees vary by visa type; A transit visa (from 1 to 14 days) costs $12 and a short stay visa (from 15 to 90 days) will cost $23.
29. How long will my eVisa be valid for ?
The validity period of your eVisa will start on the date you enter the Republic of Djibouti. Please note that the duration of validity is different from the duration of the stay. The length of your stay cannot exceed that mentioned on your eVisa.
30. Do I need a transit visa even if I do not leave the airport ?
No, you do not need a transit visa if you do not leave the transit area.
Information Source: https://www.evisa.gouv.dj/